Wacenda is the WhatsApp Business platform by Transcenda IO — a Dubai-headquartered enterprise software & AI company and a verified Meta Tech Provider. Learn more ↗
Official WhatsApp Business Platform

One WhatsApp number, your whole team — done for you

Connect your number to the official WhatsApp Cloud API in minutes and run every chat from one shared team inbox — approved templates, broadcasts and analytics, all set up by Transcenda's Dubai team.

No setup fee · Cancel anytime · You'll be set up on Wacenda, our WhatsApp platform
Official Meta Cloud APIVerified Tech ProviderSet up in 24hPDPL-aligned
app.transcenda.io/inbox
Wacenda shared team inbox — your whole team replying from one WhatsApp number
24h
set up & live
One number, your team

A shared inbox with roles & seats — no more one phone passed around.

Connect in minutes

Link your existing number via Meta's official Embedded Signup. An OTP and you're set.

Templates & broadcasts

Approved campaigns on Meta's official rails — set up and run with you.

Official & ban-safe

Verified Meta Tech Provider on the real Cloud API — not a risky “blaster”.

Minutes
to connect your number
24h
fully set up & onboarded
1 number
your whole team shares
No fee
to get set up · pay monthly
What you get

Everything you need to run WhatsApp properly

One official WhatsApp number, your whole team, and the tools to reply, follow up and reach customers — without the risk of unofficial tools.

Shared team inbox

One WhatsApp number your whole team works from. Assign chats, set roles and seats, and track every conversation across Open, Waiting and Done.

Connect in minutes

Link your existing number through Meta's official Embedded Signup. An OTP and you're set. Your password is never shared, and you can revoke access anytime.

Approved templates

Create WhatsApp message templates, submit them to Meta for approval, and reuse them in a click for confirmations, reminders and offers.

Broadcasts & campaigns

Reach your customers with WhatsApp campaigns on Meta-approved rails — set up and run with you by our Dubai team, so every send stays compliant.

Analytics & usage

See delivery, replies and what's working — plus clear, transparent conversation usage so you always know where you stand.

Wallet & invoices

Top up once and pay for conversations as you go, with clear invoices and no surprises. Add extra numbers or seats whenever you need them.

Speaks to your leads · closes the sale

A WhatsApp assistant that replies instantly — and gets them set up

Tap “Chat on WhatsApp” and our assistant answers in seconds — it explains the plans, handles the questions, and hands ready-to-go leads to our Dubai team to set up. No lead lost to a slow reply.

Instant replies · qualifies & closes · human handoff anytime
Chat on WhatsApp now
Built on the official WhatsApp Business Platform
Meta Cloud APIEmbedded SignupShared inboxApproved templates BroadcastsTeam roles & seatsAnalyticsWallet & invoices
See inside

A real product — not just a promise

This is the actual Wacenda dashboard your team logs into: shared inbox, templates, broadcasts and analytics in one place.

app.transcenda.io/inbox
Wacenda shared team inbox — assign, reply and track every WhatsApp conversation in one place
/templates
Wacenda template manager — create and manage approved WhatsApp templates
/analytics
Wacenda analytics — message volume, response rates and top contacts
/broadcasts
Wacenda broadcast composer — send approved campaigns to your customer list

Live screenshots of the Wacenda platform. Sample data shown for privacy.

How connecting works

Live on WhatsApp in four simple steps

Connecting is minutes on Meta's official signup. Everything after that, our Dubai team does for you.

1

Create your account

Create your Wacenda account in a couple of clicks — no setup fee, no long contract.

2

Connect your number

Meta's official Embedded Signup verifies your number by OTP. Minutes, not days — and your password is never shared.

3

We set you up

Within 24 hours our Dubai team configures your templates, inbox and team, and walks everyone through it.

4

Go live

Reply as a team, send approved templates, and run your first WhatsApp campaign — all from one place.

Simple monthly plans

Pick the plan that fits your team

Fixed monthly price for your inbox, team seats and numbers. No setup fee. WhatsApp conversations are billed as you go from a simple top-up wallet.

Starter
One number, everything to get going.
AED550/ month
1 number1 team seat
  • Shared team inbox
  • Broadcasts & approved templates
  • Official Cloud API + 24-hour window care
  • No setup fee · cancel anytime
Get started
Most popular
Growth
For a team sharing a few numbers.
AED1,290/ month
2 numbers5 team seats
  • Shared team inbox
  • Broadcasts & approved templates
  • Official Cloud API + 24-hour window care
  • No setup fee · cancel anytime
Get started
Pro
For busy operators at scale.
AED2,490/ month
3 numbers10 team seats
  • Shared team inbox
  • Broadcasts & approved templates
  • Official Cloud API + 24-hour window care
  • No setup fee · cancel anytime
Get started

All plans have no setup fee and no long contract. On top of your plan, WhatsApp conversations are billed as you go from a simple top-up wallet — you can add extra numbers or seats anytime.

Why Wacenda

The official way — not a risky blaster

Unofficial bulk-message tools get UAE numbers banned. Wacenda runs on Meta's official platform, set up by a Dubai team that stands behind it.

Wacenda — official Cloud API

Verified Meta Tech Provider on the official WhatsApp Business Platform
Connect safely via Embedded Signup — password never shared, revoke anytime
Approved templates & broadcasts stay on Meta's rails — ban-safe
Set up & onboarded by our Dubai team in 24h — English & Arabic
PDPL & GDPR-aligned — we never sell your data

Unofficial “blaster” tools

Unofficial APIs that break WhatsApp's terms of service
Numbers get flagged and banned — often within days
You hand over full account access with no safeguards
No setup help, no support, no accountability
Your customer data on a grey-market server
Prefer a guided setup?

Let our Dubai team set it up with you

Book a 15-minute call. We'll show you Wacenda live, connect your number with you, and map your templates and team — no obligation.

  • See the shared inbox & templates live
  • We connect your number with you
  • Pick the right plan — no pressure

Book a setup call

A 15-minute call with our Dubai team — instant confirmation, no obligation.

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Questions

WhatsApp API, answered

Do I need a new number?
No. You connect your existing number through Meta’s official Embedded Signup — an OTP verifies it and you’re set. If you’d rather start fresh, a Transcenda-managed number is available on request.
How fast can I go live?
Connecting your number takes minutes via Meta Embedded Signup. Our Dubai team then configures your templates, inbox and team and walks you through everything within 24 hours.
Is this the official WhatsApp API?
Yes. Wacenda runs on the official Meta WhatsApp Cloud API, and Transcenda is a verified Meta Tech Provider. It is not an unofficial “blaster” tool — the kind that gets numbers banned.
Can my whole team use one number?
Yes — that’s the core of it. One WhatsApp number in a shared inbox where your team assigns chats, replies together and tracks every conversation, with roles and seats per plan.
Can I send marketing or broadcast messages?
Yes — through Meta-approved message templates and WhatsApp broadcasts, sent on Meta’s official rails. Our Dubai team sets your templates and campaigns up and runs them with you, so you stay compliant and avoid bans.
What does it cost — is there a setup fee?
Plans start at AED 550/month with no setup fee. On top of the monthly plan, WhatsApp conversations are billed as you go from a simple top-up wallet. You can add extra numbers or seats anytime.
Will my number get banned?
Using the official Cloud API with approved templates keeps you on Meta’s own rails, which is the safe way to message at scale — unlike unofficial blaster tools that routinely get numbers blocked.
Transcenda IO
About Transcenda IO

The enterprise software house behind Wacenda

Transcenda IO is a Dubai-headquartered enterprise software, AI, automation and infrastructure company serving businesses across the GCC, and a verified Meta Tech Provider. Wacenda is our WhatsApp Business platform — the official Cloud API, a shared team inbox and managed setup — built and supported by the same Transcenda engineering and support team.

Explore Transcenda IO
Chat with us